It's a great addition to your support tech stack and enables your team to provide a delightful support experience every time. Freshchatįreshchat offers AI-driven, omnichannel chatbots for smarter customer conversations. Chatbot can collect the following details from the customers:ĪI Chatbots are capable of simple automation such as asking a set of predefined questions, searching for an answer from within your knowledge base, handing over a chat to an agent, and collecting user data. Opinion poll: where you can take a poll or surveyįeedback field: to collect reviews in the form of free-form text from your customersįile & image - Allow users to attach a file or image directly from the chatĬustomer details - Enable the chatbot to collect customer responses, validate the respective format, and recall this information anywhere else in the bot flows. Star-based rating system: users can use a simple rating system to offer feedback on their experience. You can receive feedback in one of the following ways: It works really well when you are presenting many options to the customer.įeedback - Allow users to share feedback with you, and use this data for reporting purposes. You can also specify the date range and define the date format to use in APIs and other flows.ĭropdowns - Present the choices you’ve listed in a dropdown to your customer. These are especially useful when displaying a product catalog, order summaries, service items, etc.Ĭalendar - Help users pick a date using a calendar integration to schedule appointments.
Each item in the carousel can be configured and can also display rich media content to the customer. This offers clear calls to action when you offer a few options to the customer.Ĭarousels - Present a carousel with the choices that you’ve listed to your customers.
This allows customers to read through the article in the widget itself.īuttons - Present the choices you’ve listed as buttons to your customer. Make your chatbot conversations easier and more user-friendly by providing users with options such as buttons, calendar, drop-downs and more.Īrticles - Display a list of articles related to the user query. You can do this using element such as a buttons, carousels, lists, human handovers, FAQs, forms and more to create a unique and engaging experience for your customers. You can bring in a human touch to conversations with bots by making them fun and engaging. That’s why if you want to build future-proof AI chatbots that will fulfill all your requirements at different stages of your business growth and on the channels of your choice, then consider paid options that are truly AI-enabled.Ĭonversations made easier with Chatbot builder
Ai chatbot free online upgrade#
These free alternatives will quickly display their limitations when you need to upgrade their capabilities, deploy on different messaging channels or integrate them with your help desk or CRM. If this sounds suspiciously like a simple self-service web widget, it's because "Free" chatbot builders can only do much and can’t really build AI-enabled chatbots at all. Free chatbot builders are capable of building chatbots that can be deployed on your website, however they can only perform simple automations such as asking a set of predefined questions, searching for an answer from within your knowledge base, handing over a chat to an agent, and collecting user data. If you are just starting with chatbots, chances are that you're looking for a free chatbot builder.
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